Confidentiality and currency conversion policy
Here are listed informations about payments when you are using Monri payment gateway.
- Creditcard purchase security statement
The confidentiality of your information is protected and secured by using SSL encryption. Pages for web payment are
secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding
procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user
and Monri WebPay Payment Gateway and vice versa.
Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network
(VPN) which is also protected from unauthorized access.
Monri Payments is PCI DSS Level 1 certified payment service provider.
Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.
- Personal data gathering and protection statement
We are committed to provide service of protection of our customer’s personal data in a way that we collect only
essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our
customers about the way we collect information and regularly give customers an option about how their
information will be used, including the possibility to decide whether their name should be included or omitted
from the lists used for marketing campaigns.
All user information are strictly guarded and are available only to the employees who need those information for
completing the job.
All our employees and business partners are responsible to follow the principles of confidentiality protection.
- Currency conversion statement
All payments will be affected in BAM currency. The amount your credit card account will be charged for is
obtained through the conversion according to the current exchange rate of the local National bank. When
charging your credit card, the same amount is converted into your local currency according to the exchange
rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from
the original price stated in our web site.
- Ordering process
Buyer orders service on our website by adding product into cart, choosing payment option and finalizing payment with one of options offered on checkout page.
Buyer is considered each person who orders and pays for at least 1 service on our website.
All prices are listed in EUR and USD currency, VAT is not charged, services listed on our website are VAT free according to http://www.new.uino.gov.ba/bs/Op%C5%A1te-informacije-o-sistemu-PDV–a
You can finalize payments with following options: Mastercard® , Maestro®, Visa, Skrill ( and options which are available on Skrill gateway ), AliPay.
- Delivery of purchased services
Our services are delivered in virtual form,therefore we don’t require shipping adress.
If you are not satisfied with the service completed, you may ask for a refund. Refer to our refund policy for more details. The link is on the bottom of this text.
- Usefull links:
Our refund policy in detail.
General Terms and conditions you agree to when browsing on our website.