Refund Policy

REFUND POLICY

The following Refund Policy (these "Refund Policy") governs your refunds and cancelation policy for the misti.services platform, through www.misti.services (the "Website"), by Masterloot Solutions LLC 30 North Gould Street Sheridan, WY 82801 United States

The cases under which the Buyer has the right to cancel their order are listed in this agreement:

CANCELLATION DURING ORDER FULFILLMENT

During the order fulfillment, the customer has decided to cancel the order, in this case, they are required to make an appeal to arbitration. The appeal will be considered within 48 hours, with full or partial refund, depends by how much of work is done on order.

WRONG SERVICE OR CHANGE OF MIND

If you purchased the wrong service or you've just changed your mind and don't want to get your ordered service, we will make full refund.

EVENT TIME CHANGES AND SLOT CANCELLATIONS

Please keep in mind that appointed event time can be changed and slot reservation can be canceled only if you notify us about your will 12 hours before the event start. If you miss your appointed event, we will reschedule you for next first available spot.

COOLING OFF PERIOD

Cooling off period is the time from which you make an order on misti.services, and until Service provider starts order execution. You can cancel order anytime in that period. Partial refund is issued within 24 hours.

CONTACT INFORMATION

email: support@misti.services

discord: mistiservices1